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Join the team as a Full Time Executive on Erekrut, specializing in Contact Center Executive in the BPO industry. We are seeking talented individuals with a passion for Customer Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Job Description

Job Title: Customer Support Executive (CSE)

Location: Startek Bangalore - Shivaji Nagar

Department: Customer Support

Position Type: Full-time

Job Description:

Startek Bangalore is seeking Customer Support Executives (CSE) to join our PhonePe MHD Support team. As a CSE, you will be responsible for providing exceptional customer service to PhonePe customers, assisting with their inquiries, and resolving issues effectively. This position is open for both freshers and experienced candidates.

Location: Bangalore Shivaji Nagar

Salary: Up to 23,000 INR per month + 3,900 INR Bonus Quarterly

Key Responsibilities:
- Handle customer inquiries and resolve issues via phone, email, or chat.




- Provide accurate information about PhonePe services and products.
- Ensure customer satisfaction and maintain high-quality service standards.
- Collaborate with team members to achieve performance targets.
- Keep accurate records of customer interactions and transactions.

Requirements:
- Fluent in Hindi and English with excellent communication skills.
- Versant 3 level certification preferred.
- Prior experience in customer support is an advantage but not mandatory.
- Strong problem-solving skills and ability to work in a fast-paced setting.
- Flexibility to work in rotational shifts.

If you are passionate about providing exceptional customer service and thrive in a dynamic work environment, we encourage you to apply for this position.

Designation

Contact Center Executive

Key Skills

Customer Care ServiceInbound and Outbound Process

Industry

BPO

Functional Area

Customer Service

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