Role summary
This role is the on-ground anchor for a large-scale digitization and modernization engagement running inside a large state electricity distribution utility. The Engagement Manager owns the day-to-day relationship with the utility, keeps technical deployment on track, and clears the operational and bureaucratic friction that typically stalls this kind of work inside a government-linked organization.
Reports to: Operations leadership
Key responsibilities:
Stakeholder & relationship management
- Serve as the primary day-to-day point of contact between the engagement team and utility officials across all operating circles — building working relationships from field engineers up to circle-level and senior leadership
- Represent the engagement in periodic reviews with utility leadership; prepare clear, concise progress briefings that sustain buy-in and pre-empt pushback
- Read internal utility politics accurately — know which approvals need which sign-off, and which relationships to invest in to keep the engagement moving without escalation
Delivery
- Coordinate on-ground deployment of digital monitoring and asset-mapping tools, including geo-tagging of physical infrastructure (poles, transformers, substations, feeders)
- Track installation and rollout progress against agreed milestones; identify slippage early and escalate before it compounds into a larger delay
- Facilitate and manage the formal approvals required to keep deployment moving — MoUs, data-sharing agreements, site access permissions — chasing these proactively rather than waiting on the utility's own timelines
- Support planning and execution of new technical pilots as the engagement expands into additional circles or current asset categories
Training & adoption
- Design and run structured training sessions for utility field staff and engineers on new digital tools and processes
- Track actual adoption and usage of deployed tools post-training, not just attendance — flag where staff have reve
📌 Manager/Sr. Manager, Engagement (Jaipur)
🏢 Arthan
📍 Jaipur