Job Title - Cloud DevOps Lead – Specialist - ACS SONG
Management Level: Level 9 - Specialist
Location: Kochi
Must-have skills: Cloud operations leadership; installation, configuration and management of Linux systems; public cloud administration; incident and problem management
Good-to-have skills: Terraform/CloudFormation, Docker/Kubernetes, monitoring and observability tools, scripting/automation, AI adoption and AI-assisted operations, JIRA/Confluence
Experience: 5–8 years of relevant experience, including at least 2 years in a technical leadership or team-lead role
Educational Qualification: Graduation
Job Summary
As a Cloud DevOps Lead, you will provide technical leadership for an e-commerce platform running across on-premises and cloud infrastructure. You will own platform reliability, operational readiness, and technical delivery; lead the resolution of complex incidents and problems; govern production changes; and drive automation, observability, security, performance, and cost improvements. You will guide engineers, coordinate with application, infrastructure,



security, and business stakeholders, and act as a trusted, client-facing technical advisor by identifying improvement opportunities and presenting clear, value-focused proposals that strengthen reliability, efficiency, security, and cost effectiveness.
Roles and Responsibilities
- Lead day-to-day cloud operations and provide technical direction, task prioritization, coaching, and escalation support to the operations team.
- Build trusted client relationships through regular technical discussions, service reviews, and advisory sessions; understand business priorities and translate them into practical cloud and operational improvement opportunities.
- Develop and present evidence-based technical improvement proposals, including the current-state assessment, recommended solution, expected business and operational perks, risks, effort, cost considerations, and implementation roadmap; incorporate client

📌 Lead - Cloud DevOps 2 (Kochi)
🏢 Accenture
📍 Kochi