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Technical Implementation Engineer — Customer Solutions & Integrations

Role summary: Sits between Technical Implementation and Engineering — owns technical onboarding, data ingestion, and custom integration work for customers on the platform (ETM/VMDR context), with enough coding and AI-tooling fluency to automate repetitive implementation work rather than doing it manually each time.

Note - Relocation to Pune is required for this role, Role may involve Night shifts. We work 3 days from Office in a week.
- Core Responsibilities
- Data ingestion & onboarding: Build and validate CSV/bulk data ingestion pipelines into ETM (asset data, business context, criticality tags, third-party vulnerability feeds)
- API-based integrations: Build custom solutions using Qualys APIs and third-party APIs (ServiceNow, Jira, Tenable, Rapid7, Defender, SIEM/SOAR platforms, ticketing systems)
- Customer-facing technical work: Join customer calls to scope integration requirements,



troubleshoot live issues, and walk technical stakeholders (network/security/IT teams) through implementation steps
- Automation of implementation work itself: Use AI agents/scripting to templatize and speed up recurring implementation tasks (data mapping, connector setup, validation checks) rather than repeating manual work per customer
- Documentation & handoff: Produce clean runbooks/config docs so Support and the customer's own team can maintain the integration post-go-live
- AI & Agentic Automation - The engineer will be expected to use contemporary AI tooling as an engineering productivity layer. The role should be capable of evaluating and building workflows where AI/agents can assist with implementation activities such as:
- Understanding customer integration requirements.
- Mapping customer schemas to Qualys schemas.
- Generating transformation logic.
- Creating API integration code.
- Analysing

📌 Technical Implementation Engineer (Pune)
🏢 Qualys
📍 Pune