Job Title - Manager – Process Excellence
Management Level: 07 - Manager
Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad
Must Have Skills
Strong expertise in B2B Sales process transformation, covering end-to-end Sales process steps such as Lead Management, Lead Qualification, Opportunity Management, Pipeline Management, Account Management, Forecasting, CPQ, Deal Management, Contract Management, Order Management, and Sales Operations.
Proven experience in future-state process design, process transformation, process optimization, and operating model design.
Strong ability to lead client discovery and design workshops, stakeholder interviews, design-thinking sessions, and co-creation workshops.
Experience integrating AI, GenAI, automation, and analytics into business and Sales processes.
Strong understanding of Sales platforms and enterprise applications that enable the B2B Sales lifecycle.
Ability to connect business processes, technology, operating models, and organizational change to develop practical transformation solutions.




Robust team management and people leadership skills, including coaching, mentoring, work allocation, quality assurance, and developing junior practitioners.
Strong executive communication and stakeholder management skills, with the ability to present and defend recommendations to senior client leadership.
Good-to-Have Skills
Experience with process mapping, process modeling, and visualization tools, including Microsoft Visio or equivalent applications.
Exposure to process mining, digital twin, process simulation, or other data-driven approaches for process assessment and validation.
Familiarity with AX Design and designing AI-agent experiences within business processes.
Experience supporting Business Development, sales pursuits, RFP/RFI responses, proposal development, solutioning, and client presentations.
Experience conducting change-impact assessments across people, process, technology, data, skills, and operating model

📌 I&P GN (Gurugram)
🏢 Accenture
📍 Gurugram