Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

ENTERPRISE TECHNOLOGY - Senior Director, Salesforce Platform
Global platform strategy, product leadership and value realization

Reports to: Chief Information Officer
Scope: Global enterprise platform
Primary partners: Business, Technology, Security and Data

Role purpose
The Senior Director, Salesforce Platform is the enterprise leader accountable for the strategy, governance, investment, operating model and business outcomes of Finastra’s global Salesforce ecosystem. The role sets the multi-year platform direction across customer-facing capabilities, ensuring Salesforce is secure, scalable, resilient,



economically sustainable and aligned to Finastra’s enterprise architecture and transformation priorities.

Operating at executive and cross-functional level, the Senior Director converts business strategy into a prioritized platform portfolio, aligns senior stakeholders on investment and trade-offs, and leads a global organization spanning product, architecture, engineering, delivery and operations. The role is accountable not only for delivery, but also for adoption, simplification, value realization and the long-term health of the platform.

Enterprise mandate:
- Own the global Salesforce platform strategy, target state and multi-year investment roadmap across Sales, Service, Marketing, Experience, Revenue and integration capabilities.
- Provide enterprise-wide direction for platform products, architecture, data, integration, security, controls, delivery and operations.
- Chair or lead senior governance forums that resolve priorities, funding, risk, architectural exceptions and cross-business tra

📌 Senior Director, Salesforce Platform (Bengaluru)
🏢 Finastra Technology
📍 Bengaluru