Manager Professional Services- Hybrid, Pune, India

Welcome to Veradigm Our Mission is to be the most trusted provider of cutting-edge solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

Veradigm
Veradigm is here to transform health, insightfully. Veradigm delivers a unique combination of point-of-care clinical and financial solutions, a commitment to open interoperability, a large and diverse healthcare provider footprint, along with industry proven expert insights. We are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life.
For more information, please explore www.veradigm.com.





JOB SUMMARY:
Responsible for management of process/procedures and ongoing management of a professional services organization delivering services to Veradigm's clients. Billable utilization of team (if applicable) Contract analysis Expense Management Procurement

ESSENTIAL FUNCTIONS/MAJOR JOB RESPONSIBILITIES:
• Manage Professional Services in accordance with established standards and guidelines.
• Monitor progress of Professional Services and /or site implementations to ensure on-time, successful schedules. Provide direction and guidance to staff.
• Act as escalation point for issues with other departments. Acts as an escalation point for client concerns. Escalates issues to upper management as necessary.
• Monitor utilization of process guidelines and project management tools by consultants. Identifies areas requiring improvement or modification and implements corrective action.
• Manage r

📌 Professional Services Manager (Pune)
🏢 Veradigm
📍 Pune