Training Consultant, Onsite, Pune
POSITION-SPECIFIC OVERVIEW
This position delivers the curriculum designed by the Training Manager to new and existing associates across front-end, mid-cycle, and back-end RCM functions. Acting as the primary point of contact for learners during onboarding, nesting, and refresher training, the Trainer translates policies, payer rules, and system workflows into engaging, easy-to-follow instruction, and closely tracks each trainee's progress toward production readiness. This is a hands-on, floor-facing role that blends classroom facilitation, on-the-job coaching, and performance feedback to ensure every associate reaches proficiency quickly and sustains it once in production.
CORE RESPONSIBILITIES
- Assess learning and performance needs by partnering with business leaders, clients, subject matter experts, and stakeholders to identify knowledge gaps and training requirements.
- Design, develop, and maintain training programs, curricula, learning materials, job aids,
and performance support resources that support role effectiveness and business objectives.
- Deliver instructor-led, virtual, and self-paced training programs to employees, clients, and end users on products, processes, workflows, services, and organizational initiatives.
- Translate technical, operational, and business concepts into engaging, audience-appropriate learning experiences that promote understanding and skill development.
- Support implementation, activation, and change initiatives by developing and delivering training that enables successful adoption of recent solutions, technologies, processes, and operational practices.
- Facilitate onboarding, knowledge transfer, and readiness activities to accelerate learner proficiency and support successful transitions.
- Evaluate training effectiveness through assessments, participant feedback, performance metrics, and stakeholder input, and implement continuous improvements to learning programs.
- Collaborate with cross-f
📌 Training Consultant (Pune)
🏢 Veradigm
📍 Pune