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Techno task is seeking a Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and providing excellent customer service. Duties include answering phone calls, responding to emails, and assisting customers with product or service related issues. The Customer Support Executive will also be responsible for maintaining accurate records of customer interactions and feedback. Strong communication and problem-solving skills are essential for this role. The successful candidate will have a friendly and positive attitude, with a passion for helping others. Previous experience in customer service is preferred. If you are a customer-focused individual looking to join a energetic team, apply now

Job Description
- Provide top-notch customer support via phone, email, and live chat
- Assist customers with technical issues and inquiries regarding our products and services
- Troubleshoot problems and find quick solutions to ensure customer satisfaction




- Maintain a positive and professional attitude while dealing with challenging situations
- Keep thorough and accurate records of customer interactions and resolutions
- Collaborate with other team members to improve customer service processes and communication
- Stay updated on product knowledge and company policies to provide accurate information to customers
- Identify trends in customer issues and provide feedback to the management team for improvement
- Handle customer complaints and escalate issues to the appropriate department when necessary
- Provide regular reports on customer feedback and satisfaction levels to management.

Exp- 6 months to 1 year in BPO

Salary- 11k-28K

Designation

customer support executive

Key Skills

BPOBPO ServicesCustomer AssistantCustomer Care ExecutiveCustomer EngagementCustomer ExperienceCustomer HandlingCustomer OrientationCustomer QueriesCustomer Queries HandlingCustomer Re

📌 customer support executive (Bhopal)
🏢 Techno Task
📍 Bhopal