JOB PROFILE

Department
Retail Business Group
Function
Customer Retention (Accident & Health)
Position
Senior Executive - Renewal Retention
Band
JM1
Location
Jalandhar
Reporting To
Deputy Vice President
Our Vision
To be the most admired insurance company that enables the continued progress of customers by being responsive to their needs.
HDFC ERGO as an Employer
- We believe in Sensitivity
- We drive Excellence
- We uphold Ethics
- We bring Dynamism

About HDFC ERGO General Insurance Co. Ltd.
HDFC ERGO General Insurance Company Limited was promoted by erstwhile Housing Development Finance Corporation Ltd. (HDFC), India’s premier Housing Finance Institution and ERGO International AG, the primary insurance entity of Munich Re Group. Consequent to the implementation of the Scheme of Amalgamation of HDFC with and into HDFC Bank Limited, one of India’s leading private sector bank (Bank), the Company has become a subsidiary of the Bank. The Company offers complete range of general insurance products ranging from motor, health, travel,



home and personal accident in the retail space and products like property, marine and liability insurance in the corporate space. With a network of branches spread across wide distribution network and a 24x7 support team, the Company has been offering seamless customer service and cutting-edge products to its customers.
Key Roles & Responsibilities
- Assisting partner and customer with cheque collection at their drop step to enhance sales and public relation
- Calling customer and assisting them to renew their policies in time
- Assisting partner in delivering values in regard to renewal policies
- Driving renewals as per target
- Co ordinating and collaborating with bank for driving renewals

Key Requirements – Education & Certification
- Graduate in Sales and Marketing

Key Requirements – Experience & Skills
- Expert in MIS Excel
- Health Insurance domain Knowledge

Remarks

The details of this position are confidential.
The decision to chan

📌 Senior Executive (Jalandhar)
🏢 HDFC ERGO General Insurance
📍 Jalandhar