At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career chance that will light a fire within you.

So, what’s the role all about?

We’re seeking a skilled and motivated Cloud Operations Engineer to join our fast-paced Application Operations team. This role is ideal for someone passionate about infrastructure, performance optimization, and automation in cloud-native environments. You’ll be working on mission-critical systems deployed across AWS, supporting high-scale applications and collaborating with cross-functional teams to deliver robust solutions.

How will you make an impact?

You’ll be responsible for:
- Production support with hands on with NiCE Actimize product portfolio like AML/IFM or other product or solution.
- Working knowledge in finacial/banking sector on payment related field Zelle Fedwire.
- Knowledge in Dockers/Kubernetes is a plus.




- Building proactive monitoring and alerting services.
- Automating tasks using Ansible, Python, Perl, and other scripting languages.
- Investigating performance and stability issues internally and at client sites.
- Tuning Actimize Platform (AIS and RCM), OS, application servers, and databases for optimal performance.
- Identifying performance bottlenecks and conducting root cause analysis.
- Participating in performance-related design reviews.
- Configuring and optimizing instances and web servers (e.g., adjusting connection limits, request queuing thresholds).
- Providing AWS troubleshooting support across EC2, S3, IAM, ASG, ELB, CFN, VPC, DX, VPN.
- Supporting and implementing infrastructure and application deployments alongside Technical & Operations teams.
- Handling high-severity incidents spanning multiple AWS services.
- Developing scripts and tools to automate AWS resource deployment with minimal manual intervention.
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📌 Senior Cloud Operations Engineer, Actimize (Pune)
🏢 NICE
📍 Pune