Responsibility
- Respond to retail and qualified clients' inquiries via inbound calls, email and on-line chat
- Obtain thorough knowledge of products offered on various global exchanges
- Assist clients with opening and funding accounts
- Show clients how to use different features of the Trader Workstation
- Explain margin requirements to clients
- Investigate trade issues and order executions
- Knowledge of securities regulations impact on customers
Qualifications:
· Experience: 2 years in trading or brokerage services
· Education: University degree (Bachelors) required
· NCFM/NISM certifications in capital markets, derivatives, and currency derivatives
· High level of MS Excel skills required
· Language skills: Fluent English
· Good quantitative/analytical skills
· Excellent oral/written communication skills required