About udaan

Founded in 2016 with a vision to 'transform the trade ecosystem in India leveraging technology,’ udaan is India’s largest business-to-business e-commerce platform. It has operations across categories including fruits and vegetables, FMCG, staples, lifestyle, electronics, home & kitchen, pharma, toys and general merchandise.

udaan is solving core trade problems faced by small and medium businesses, that are unique to India, through its unique India-fit low-cost business model by leveraging technology and bringing the perks of eCommerce to them. It is a one stop shop for all business requirements in the b2b space. udaan has built inclusive tech tools for Bharat, specially catering to the needs of brands, retailers and manufacturers, providing them a level playing field to scale, trade and grow businesses.

Role Description

Function: IT

Reports to: Infrastructure Engineer-Unified Communication Lead

• This is a hands-on technical role.

• Independently own the Compute solutions at Udaan’s corporate setup by

• solving complex issues and suggest design modifications as appropriate.





• Ensure SLAs are met

• Responsible for performance analysis, proactive troubleshooting and

• capacity planning for the computer platforms.

• Perform monitoring and maintenance of overall environment working

• with experienced team members.

• Perform change controls. Update process documentation and team

• portals

• Participate in troubleshooting, capacity planning and analysis,

• performance analysis & Root Cause Analysis.

• Communicate with peers and managers regarding system issues &

• participate in 24x7 on-call.

• Automate operational tasks to make processes simpler and more robust.

• Ability to handle multiple complex tasks in a dynamic environment, with

• tight deadlines concurrently.

• Good understanding about security at OS cloud and network level.

· Experience on MDM/BYOD management and controls

KRAs:

• Drive the Cost Targets for Zone/Category

•

📌 Infrastructure Engineer (Bengaluru)
🏢 Udaan
📍 Bengaluru