Join a Team That’s Passionate About Making Lives Better

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results

Bill Gosling Outsourcing Corp.The Assistant Manager – Business Insights will assist in leading and managing projects aimed at improving business processes and systems. This role involves working closely with different departments to analyze current processes, identify areas for improvement, and develop and implement solutions that enhance efficiency, quality, and customer satisfaction.
What You'll Do:
- Chance identification on the ground: Continuously scan the operations to surface improvement avenues, inefficiencies, and performance gaps,



and maintain a prioritized pipeline of opportunities backed by data and operational evidence.
- Problem framing: Partner with the account team and functional owners to convert vague asks and observed pain points into sharp, scoped problem statements with clear business impact and decision needs.
- Diagnostics & root-cause analysis: Run structured deep dives using data analysis, process walkthroughs, floor observation, segmentation, and Lean Six Sigma methods to move from symptoms to underlying drivers.
- Analysis & optimization: Build and maintain the analysis that drives decisions on the account — performance trends, driver analysis, and scenario comparisons — and translate findings into concrete optimization actions.
- Data & analytical quality: Validate data availability, definitions, and reliability; reconcile conflicting sources; document assumptions and limitations; and assure the accuracy and reproducibility of analytical outputs.
- Solution e

📌 Assistant Manager, Business Insights (Gurugram)
🏢 Bill Gosling Outsourcing
📍 Gurugram