Location: Surat (Gujarat), India
Job Type: Full time, remote
Experience Level: 6 to 10+ years
Salary range: Competitive base + commission with accelerators, equity potential for top performers
Apply Here:https://forms.clickup.com/5745749/f/5fb2n-315936/7398QRUEUOKY467QJW
About Us
GEMGEM is a C2C luxury jewellery marketplace dedicated to the U.S. market, enabling individuals to buy and sell authenticated fine jewellery valued at US$1,000 and above. The platform delivers a trust-first experience by ensuring 100% authenticity through IGI certification, along with value-added services such as refurbishment and resizing. By combining rigorous verification with seamless buyer and seller interactions, GEMGEM provides a safe, transparent, and elevated marketplace for high-value jewellery.
Role Overview
We are seeking an experienced Sales Lead to build and scale GEMGEMs US sales operations. This role owns US revenue growth and leads a high-performance sales and concierge team delivering a white-glove experience to premium buyers.
This is a hands-on leadership role combining strategy, team building, and direct involvement in high-value deals.
Key Responsibilities
Revenue & Strategy
- Own and execute the US sales and revenue plan with clear monthly and quarterly targets
- Monitor performance, analyse gaps, and optimise conversion efficiency
- Work closely with Marketing to align revenue targets with acquisition efficiency
Team Leadership
- Build, hire, and manage a high-performing sales and VVIP concierge team
- Lead onboarding, coaching, and performance management
- Foster a results-driven, accountable sales culture
Premium Sales Execution
- Deliver a structured white-glove sales experience for high-value buyers
- Ensure fast follow-ups, consultative selling, and high-touch closing
- Personally support and close complex, high-ticket deals when required
Process, Tools & Data
- Create simple, repeatable sales processes, scripts, and playbooks
- Track pipelin
📌 Sales Lead – US Market (Surat)
🏢 GEMGEM
📍 Surat