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Join the Bellator Media Pvt Ltd team as a Full Time Front Desk (Receptionist) on Erekrut, specializing in Front Desk (Receptionist) in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Job Description

About FitClub

FitClub is a premium fitness destination committed to helping individuals achieve their health and wellness goals. As part of the Bellator Group, we pride ourselves on delivering exceptional service, cutting-edge facilities, and a vibrant fitness community.

Job Description

We are excited to announce the opening of our new branch on Golf Course Road, Gurgaon, and we are seeking a qualified and energetic Front Desk Associate to join our growing team. As the first point of contact for members and guests, you’ll play a key role in creating a welcoming environment, ensuring smooth operations,



and connecting members with the right services and team members.

Key Responsibilities

1. Front Desk Operations:
- Greet members and guests warmly, ensuring a positive first impression.
- Manage check-ins, provide information about services, and enforce facility policies.

2. Membership Assistance:
- Address inquiries about memberships, programs, and promotions.
- Support new member sign-ups, renewals, and account management.

3. Customer Support:
- Handle client questions, concerns, and complaints professionally and efficiently.
- Escalate issues to relevant team members when necessary.

4. Facility Management:
- Maintain a clean and organized reception area.
- Ensure promotional materials and supplies are readily available.

5. Appointment Scheduling:
- Assist members in booking personal training sessions, classes, or other services.

6. Payment Processing:
- Process membership payments and manage billing inquiries.
- Update ac

📌 Front Desk (Gurugram)
🏢 Bellator Media
📍 Gurugram