Join the RAS Media and Entertainment Pvt. team as a Full Time Client Relationship Manager on Erekrut, specializing in Client Relationship Manager in the Entertainment industry. We are seeking talented individuals with a passion for Sales & Marketing and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description
Roles and Responsibilities
1. Client Relations Maintenance
Build and maintain solid relationships with existing clients to foster loyalty and satisfaction.
Regularly check in with clients to assess their needs and gather feedback on services provided.
2. Conducting Meetings
Schedule and conduct regular meetings with clients to discuss their needs, expectations, and satisfaction levels.
Prepare agendas for meetings and document key takeaways to ensure follow-up actions are addressed promptly.
3. Conversion of Visited Clients
Develop strategies to convert potential clients met during networking or sales visits into active customers.
Follow up with prospective clients to address concerns and demonstrate how services meet their needs.
4. Brand Collaboration
Identify opportunities for collaboration with other brands to enhance service offerings and create mutually beneficial partnerships.
Negotiate and manage brand collaborations that align with company goals and client needs.
5. Handling Customer Complaints
Act as the primary point of contact for client complaints, ensuring timely resolution and follow-up.
Analyze complaints to identify patterns and suggest improvements to prevent recurrence.
6. Customer Retention and Loyalty
Develop and implement strategies to increase customer retention and loyalty, including loyalty programs and personalized communication.
Monitor client satisfaction levels and take proactive measures to address potential issues.
7. Maximizing Conversions
Track and analyze conversion rate
📌 Client Relationship Manager (Vadodara)
🏢 RAS Media & Entertainment
📍 Vadodara
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