Engineer, Sports & Events
The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs.
ROLE DESCRIPTION SUMMARY
The Sports & Events Engineer is responsible for the operational support and onboarding of customers using SES Sports & Events ARQ-based content distribution platforms, including the Zixi and Nimbra Edge delivery systems. The role focuses on customer activation, technical onboarding, service validation, firewall and network access coordination, and operational support for live event distribution services.
Working closely with customers, the SES Master Control Room (MCR), Service Management, and Engineering teams, the Sports & Events Engineer ensures that current and existing customers are successfully integrated into SES distribution platforms and remain operationally ready for live sports and event broadcasts.
This position combines technical platform support with customer-facing activities and requires strong troubleshooting, coordination, communication, and operational skills.
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
- Support the onboarding and activation of customers on SES sports and events distribution platforms, including Zixi and Nimbra Edge ARQ environments.
- Configure, validate, and maintain customer services within operational platforms and supporting systems.
- Perform customer onboarding activities in scheduling and operational management systems, including SchedulALL.
- Coordinate and manage firewall whitelisting requests for customer services, including:
- SES network and security requirements.
- Coordination with customer technical teams to ensure reciprocal connectivity requirements are satisfied.
- Conduct customer acceptance testing and service validation following onboarding activities.
- Act as a technical point of contact during customer onboarding and operational readiness activities.
- Provide operational support to Master Control Room (MCR) teams b
📌 Engineer, Sports (Chennai)
🏢 SES
📍 Chennai