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Manager - Key Accounts Sales

Key responsibilities

• Lead and coordinate with internal team of specialists in delivering strong partnering support programs to the customers with the aim of growing our volume, share, margin of our products and customer satisfaction level.
• Establish and implement account plans (customer strategy) for the customers with the cooperation of the technical, production and marketing support staff by directing the required resources to the account.
• Visit customers regularly to identify their needs, resolve issues, develop SIG's value proposition and build strong professional working relationships to gain customer loyalty.
• Increase SIG Combibloc share at the customer with cooperation from Marketing by a) identifying conversion opportunities against direct/indirect competitors and other packaging materials and b) recent product development




• Establish and ensure 4-month rolling sleeve sales forecasts for each customer are accurate by monitoring the sleeve stock of customers and take appropriate actions in optimizing sleeve utilization and safety stock level.
• Be owner of the customers' claims and resolve it properly within the measure target timing through the expertise and cooperation of internal quality and technical personnel.
• Ensure company's financial risks are eliminated by ensuring customer payment, account receivable and credit limits are accurate, on time all the time, and take the necessary actions required together with the support of the Finance department to reduce the risks.
• Arrange (with Marketing Team's support) for periodic updating with the customers on various new development opportunities from overseas markets.
• Prepare regular reports, meeting minutes, to ensure customers and involved internal colleagues are kept informed appropriately on the relevant topics, status, and action steps.
• Participate from time to time as active member in exhibitions to seminars that promote our products and serv

📌 Manager - Key Accounts Sales (Gurugram)
🏢 SIG
📍 Gurugram