Job Title: Customer Service Executive
Location: Hyderabad, Telangana
Company: Harmony United Medsolutions Pvt. Ltd.

About Us:
Harmony United Medsolutions Pvt Ltd (HUMS) is a energetic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of what's possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects.

Position Overview:
We are currently seeking an experienced and motivated candidate to join our Customer Service department. As a Customer Service Executive, you will be the primary point of contact for our clients, providing support and assistance with their inquiries and concerns.



You will ensure that our clients receive outstanding service and have a positive experience with our company. The successful candidate will have a strong background in customer service, exceptional leadership skills, and a passion for exceeding customer expectations.

Responsibilities:
- Serve as the first point of contact for clients, responding to inquiries and providing information about our healthcare services.
- Investigate and resolve escalated issues in a timely and satisfactory manner, ensuring customer satisfaction and retention.
- Conduct follow-up communications with clients to ensure their issues have been resolved and they are satisfied with the service provided.
- Act as the point of escalation for complex or sensitive customer inquiries and complaints.
- Collaborate with other departments, including Sales, Marketing, and Operations, to address customer needs and improve the overal

📌 Sr. Customer Service Executive (Hyderabad)
🏢 Harmony United Psychiatric Care
📍 Hyderabad