About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
In the role of Payments Processing Officer, you will be responsible for supporting the classification and pre-assessment process, ensuring accurate evaluation and categorization of cases, requests, or applications. You will review submitted information, verify completeness and compliance with guidelines, identify priorities and risk factors, and determine appropriate classifications based on established criteria. Through detailed analysis and timely decision-making, you will help drive operational efficiency, maintain assessment consistency, and support high-quality outcomes. You will also facilitate seamless handovers between teams, enabling strong collaboration, enhancing stakeholder relationships, and delivering an exceptional customer experience across the end-to-end process.
Banking is changing and we’re changing with it, giving our people great opportunities to try recent things,
learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
Role Type: Permanent, Full-time
Role Location: Bengaluru, India
Work Hours: 1:00 AM (IST) onwards, subject to daylight savings.
What will your day look like?
As a Payments Processing Officer, you will:
- Process and validate payment transactions in line with regulatory requirements, internal policies, and operational procedures.
- Investigate and respond to customer and correspondent bank enquiries, ensuring timely resolution and exceptional service.
- Review transactions for accuracy, identify exceptions or risks, and escalate suspicious, fraudulent, or erroneous activities promptly.
- Prepare and maintain regulatory, compliance, and operational reports while ensuring complete and accurate documentation.
- Update customer records with clear, concise notes and facilitate smooth hand
📌 Payments Processing Officer (India)
🏢 Anz
📍 India