Industry: Retail / Fine Writing Instruments / Corporate Gifting
Reporting To: Store Manager / Retail Operations Head
Summary:
We are seeking experienced and customer-focused professionals to join our team as a Retail Sales Executive in Pune. The company is India’s largest and most definitive destination for fine writing instruments and accessories, and a leader in personalized corporate gifting. This role is responsible for delivering an exceptional in-store customer experience, driving sales performance, and ensuring smooth retail operations. The ideal candidate should be well-groomed, confident in communication, and passionate about achieving sales targets in a retail environment.
Responsibilities:
- Manage the delivery of products and services to customers efficiently.
- Create an interactive, engaging, and reassuring in-store experience to build customer confidence and loyalty.
- Follow the prescribed selling process and adhere to standard operating procedures (SOPs) and company policies.
- Maintain store cleanliness, visual merchandising standards, and overall store presentation.
- Utilize time effectively by upgrading communication skills, gaining product and SOP knowledge, and managing stock efficiently.
- Complete operational duties including paperwork, billing processes, and sales reports related to store opening and closing procedures.
- Address customer inquiries regarding product features, pricing, billing, and after-sales support.
- Achieve established sales targets by promoting and selling products and services.
- Handle customer concerns and escalations professionally.
- Work adaptable shifts, including evenings, weekends, and public holidays.
- Stand for extended hours (up to 100% of the shift) while assisting customers on the sales floor.
Requirements / Qualifications:
- Female candidates only.
- Minimum 1+ year of experience in Retai
📌 Elite Sales Ambassador for Luxury Brand (Pune)
🏢 2COMs
📍 Pune
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