Job Description:

Key Responsibilities
- Front Desk Management: Greet residents, parents, and visitors with a qualified and friendly demeanor; manage the main reception area, ensuring it is tidy and welcoming.
- Safety & Security: Monitor and control access to the hostel premises, issue visitor badges/access cards, maintain an accurate visitor logbook, and ensure all safety and security procedures are followed.
- Resident Support: Be a primary point of contact for residents' inquiries, requests, and concerns. Provide information about hostel policies and local amenities, and help address issues promptly and with empathy.
- Communication Handling: Answer, screen, and forward incoming phone calls and emails professionally. Ensure messages are accurately recorded and delivered to the appropriate person or department.
- Administrative Tasks: Manage administrative and clerical duties such as filing, photocopying, data entry, and sorting/distributing mail and deliveries.
- Records Management: Maintain accurate and up-to-date records of resident information, room assignments,



and potential incident reports.
- Coordination: Coordinate with maintenance, cleaning staff, and other hostel management (e.g., wardens) to ensure facilities are well-maintained and resident needs are met.
- Emergency Response: Be familiar with emergency protocols and guide residents and staff during crises such as medical situations or fire drills.

Required Skills & Qualifications
- Education: A high school diploma or equivalent is generally required; additional certification in office management or a related field is a plus.
- Communication: Excellent verbal and written communication skills are essential for interacting clearly with a diverse group of people (residents, parents, staff).
- Interpersonal Skills: A professional appearance, positive attitude, and the ability to be approachable and empathetic, especially when handling resident concerns.
- Organizational Abilities: Strong time-managem

📌 Receptionist For Girls Hostel (Raipur)
🏢 Vinayak Outsourcing Works
📍 Raipur