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Join the team as a Full Time Client Servicing & Operations Associate on Erekrut, specializing in Client Servicing & Operations Associate- Female in the Education industry. We are seeking talented individuals with a passion for Art School and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Job Description

? Provide friendly and professional customer support to parents and new enquiries via phone and in-person interactions.

? Assist with inquiries related to admissions, schedules, registration and general information.

? Guide prospective students and parents through the enrollment process, providing information on available classes, fees structure and guidelines.

? Coordinate with Operations Manager & Art Instructors to address parents needs, schedule changes, and other issues as they arise.

? Handle and resolve customer complaints and concerns with empathy and efficiency, ensuring a positive outcome and maintaining customer satisfaction.





? Maintain accurate records of customer interactions and transactions.

? Assist with marketing efforts by promoting institute events, workshops and exhibitions to current and prospective students.

? Stay up-to-date on institute policies, procedures, and program offerings to provide accurate information to customers.

? Assist with administrative tasks such as filing, data entry, and inventory management as needed.

REQUIREMENTS :

? Graduate

? Proficiency in Computers and ability to work on Microsoft Office & Excel

? Previous experience in customer services or related field, preferably in an educational or arts organisation

? Command over written & verbal communication skills

? Friendly and Professional communication

? Ability to multitask and prioritise tasks in a fast paced workplace

Salary: 18000 to 22000

Note: We will prefer candidates living in a radius of 6 to 10 kms of Lajpat Nagar

📌 Client Servicing (Delhi)
🏢 WELLDONE ART ACADEMY
📍 Delhi