Manager IT
Key Responsibilities:
- Lead and manage a team of IT professionals to deliver high-quality services and solutions to meet business needs.
- Develop and implement IT strategies and plans to align with business objectives and drive innovation.
- Collaborate with cross-functional teams to identify and implement process improvements and technology enhancements.
- Manage and maintain IT infrastructure, including hardware, software, and network systems.
- Ensure the security and integrity of IT systems and data, and implement measures to prevent cyber threats.
- Stay up-to-date with industry trends and emerging technologies, and make recommendations for adoption and implementation.

Required Qualifications:
- 10+ years of experience in IT management, with a proven track record of success.
- Strong technical skills in IT infrastructure, software development, and data analytics.
- Excellent leadership and communication skills, with the ability to motivate and inspire teams.
- Experience with IT service management and service desk operations.




- Strong problem-solving and analytical skills, with the ability to think critically and outside the box.
- A bachelor's degree in Computer Science, Information Technology, or a related field.

Technical Skills & Experience:
- Proficiency in IT infrastructure management, including cloud computing, virtualization, and network security.
- Experience with IT service management, including incident management, problem management, and change management.
- Solid skills in data analytics, including data visualization, machine learning, and predictive analytics.
- Experience with IT service management tools, including ServiceNow, BMC, and CA.
- Strong understanding of IT security principles, including risk management, vulnerability management, and compliance.
- Experience with cloud-based services, including AWS, Azure, and Google Cloud.

Preferred Qualifications:
- Master's degree in Computer Science, Information Technology, or a re

📌 manager IT (Bengaluru)
🏢 FreshWorks
📍 Bengaluru