Product Intern – CX
Location: Bangalore
Work Arrangement: 5 days in the office
Duration: 6 months
About Upstox
At Upstox, we’re building the future of investing — simple, powerful, and for everyone. We’re one of India’s fastest-growing fintech platforms, backed by the best in the business, including Mr. Ratan Tata and Tiger Global, and on a mission to make wealth creation accessible to every Indian.
From first-time investors to seasoned traders, millions trust us to power their financial journeys. We’re not just moving fast, we're moving with purpose. If you thrive in a high-energy, high-impact environment, you’re in the right place.
The Role: Product Intern – Customer Experience
You’ll join the Customer Experience Product team and work on initiatives that make every interaction with Upstox simpler, faster, and more seamless.
This is a hands-on, 0→1 product role where you’ll work across customer research, product discovery, data analysis, PRDs, wireframes, experimentation and execution.
You’ll work closely with Product,



Design and Engineering teams to understand customer problems, identify opportunities and translate insights into meaningful product experiences.
You won’t just observe the product-building process — you’ll get the chance to research, create, experiment and ship.
What You’ll Work On
Product & Asset Creation
- Create clear and structured PRDs that translate customer problems into actionable product requirements.
- Design wireframes and interactive prototypes to communicate product ideas and user flows.
- Conduct user research and secondary research to understand customer needs, behaviours and pain points.
- Use Jira to track requirements, tasks and product execution.
- Build and maintain product roadmaps in collaboration with the Product team.
- Analyse user events and SQL data to identify behavioural patterns, product opportunities and areas of friction.
- Collaborate closely with Design and Engineering to take ideas from concept to execution.

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📌 Product Intern (Mumbai)
🏢 Upstox
📍 Mumbai