02 Oct
|
Jobgether
|
India
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Salesforce Administration based in India.
We are seeking an experienced Salesforce leader to oversee the day-to-day management and continued evolution of a complex enterprise Salesforce environment. You will combine people leadership with hands-on platform ownership, ensuring reliability, security, scalability, and maintainability. The role spans Sales Cloud, Service Cloud, Experience Cloud, integrations, APIs, data quality, security, and release management. You will guide a team while remaining close to platform architecture, configuration, troubleshooting, and operational decisions. The position also provides an prospect to evaluate emerging capabilities such as Agentforce and enterprise AI in a controlled and responsible way. You will collaborate with business, technology, security, data, and external implementation teams to maximize platform value while managing operational and security risks.
Accountabilities:
- Lead and develop the Salesforce team, establishing clear priorities, standards, responsibilities, and development plans while fostering ownership, learning, and continuous improvement.
- Serve as a senior escalation point for platform incidents, complex delivery decisions, stakeholder conflicts, and critical operational issues.
- Manage team capacity, work allocation, skills development, recruitment support, and relationships with specialist technology partners.
- Own the health, performance, security, and evolution of Sales Cloud, Service Cloud, and Experience Cloud.
- Establish and enforce Salesforce standards covering configuration, automation, data models, naming conventions, documentation, testing, technical debt, and platform architecture.
- Remain hands-on with complex Flow automation, permissions, validation rules, objects, Lightning pages, reports, dashboards, analytics, and platform troubleshooting.
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📌 Manager, Salesforce Administration (India)
🏢 Jobgether
📍 India