We are seeking an experienced ServiceNow HR Service Delivery and Integrations Senior Engineer to design, configure, develop, and support employee-service solutions on the ServiceNow platform. The role combines deep HRSD capability with strong enterprise-integration engineering to deliver secure, scalable, and user-focused HR workflows across the employee lifecycle.

Core mandate: Deliver reliable HRSD solutions and secure integrations connecting ServiceNow with HR systems, identity platforms, payroll, advantages, collaboration tools, and enterprise services.

Key Responsibilities

HRSD Solution Design & Configuration

· Configure and enhance ServiceNow HRSD capabilities, including HR Case Management, HR Services, COEs, HR templates, assignment rules, SLAs, knowledge, and employee-facing experiences.

· Design employee lifecycle workflows such as onboarding, transfers, employee changes, leave-related services, offboarding, and cross-functional fulfillment activities.

· Build and maintain HR service-catalog items, record producers, forms, flows, notifications, approvals, tasks,



and service-level controls.

· Configure Employee Center or HR portals, taxonomy, content, search, personalization, and role-based experiences in partnership with UX and HR stakeholders.

Enterprise Integrations

· Design, build, test, and support integrations between ServiceNow and HR platforms such as PeopleSoft, Workday, payroll, benefits, identity, document-management, and downstream enterprise systems.

· Implement integrations using Integration Hub, REST and SOAP APIs, scripted REST APIs, web services, MID Server, SFTP or file-based interfaces, import sets, transform maps, events, and webhooks.

· Define interface contracts, field mappings, authentication, error handling, retries, reconciliation, monitoring, alerting, and operational support procedures.

· Implement secure authentication and data exchange using OAuth, basic authentication where approved, certificates, SAML or OIDC concepts

📌 Snow HRSD Integration (Hyderabad)
🏢 AlgoLeap Technologies
📍 Hyderabad