ABOUT TRIBUTE TECHNOLOGY:

At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and creative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all users, whether that is a family, a funeral home, or an online publisher. We are the market leader in the US and Canada, with global expansion plans and a growing international team of more than 400 individuals in the US, Canada, Philippines, Ukraine and India.

ABOUT YOU:

We are looking for a passionate and driven Site Reliability Engineer (SRE) with 2-4 years of experience to join our Cloud Operations team. This role is ideal for someone who enjoys solving operational challenges, responding to production incidents, improving system reliability, and building scalable monitoring and automation solutions.

As a member of the SRE team, you will play a critical role in maintaining the availability,



performance, and resilience of Tribute's cloud platforms. You will participate in a 24x7 on-call rotation, investigate production incidents, contribute to root cause analysis, improve observability, and partner closely with Engineering, DevOps, Database, and Cloud Operations teams.

This role offers an excellent opportunity to develop expertise in Site Reliability Engineering, Incident Management, Cloud Operations, and Reliability Engineering practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Incident Management & On-Call Support:
- Participate in a 24x7 on-call rotation as a primary responder for production incidents.
- Triage, acknowledge, investigate, and mitigate alerts generated through monitoring platforms.
- Respond to incidents using established runbooks, playbooks, and escalation procedures.
- Escalate Priority 1 and Priority 2 incidents according to the Incident Management proc

📌 Site Reliability Engineer (Hyderabad)
🏢 Tribute Technology
📍 Hyderabad