About Us:

WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.

Trusted by 800+ brands globally, we have robust presence in India, UAE, KSA, SEA, Europe and beyond.

WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.
- We are built for scale.
- We are built for complexity.
- We are built for outcomes.

At our core, WebEngage is a full-stack retention operating system that combines:
- A powerful Customer Data Platform (CDP)
- Real-time behavioral segmentation and intelligence
- Omnichannel journey orchestration
- AI-driven personalization and recommendations
- Deep analytics, experimentation, and revenue attribution
- WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.

Learn more about us at www.webengage.com

About the role:

The Customer Onboarding Intern will be a critical part of the client onboarding process.



Leads internal cross-team meetings, ensures continuity between pre-sales and Customer Success, coordinates with cross teams to meet objectives, and provides onboarding status reports. The internship period will be for 5 months and the role permanency will be evaluated as per candidate’s performance during the internship period.

Onboarding is a unique role within our company that combines aspects of project management, process development, and efficiency innovation. Our Onboarding folks leverage their organizational and social capabilities and knowledge of the WebEngage platform to manage cross-teams and clients throughout the onboarding process.

Responsibilities:
- Exemplifies a hands-on approach to project management by managing multiple clients, cross teams, and tasks with flawless delivery
- Prepares meeting notes, action items and weekly status reports
- Knows the client, their business, and

📌 Customer Onboarding Intern (Mumbai)
🏢 WebEngage
📍 Mumbai