Field Service Engineer India (Bengaluru)

Field Service Engineer India (Bengaluru)

02 Oct
|
Evertz Microsystems
|
Bengaluru

02 Oct

Evertz Microsystems

Bengaluru

We are seeking a highly motivated and customer-focused Field Service Engineer to join our growing technical services team in India. This role offers an exciting opportunity to work directly with some of the world's leading broadcasters and media organizations, supporting the deployment, integration, and maintenance of cutting-edge broadcast and IP networking solutions.
As a Field Service Engineer, you will combine technical expertise with exceptional customer service skills to configure, commission, troubleshoot, and support advanced broadcast infrastructures. You will work both hybrid / remote and on-site at customer facilities, ensuring successful deployments and delivering an outstanding customer experience.

Key Qualification Requirements
- 3–6 years of experience in Field Service Engineering, Technical Support, Network Support, Broadcast Systems, or a related technical field
- Education in Computer Networking, Electrical, Electronic, or engineering education with related recent practical experience
- The ideal candidate will have solid Linux knowledge,



network troubleshooting experience, and a passion for delivering exceptional customer service
- Knowledge of IP Networking Protocols (IGMPv2/v3, RIP, BGP, OSPF, EIGRP)
- Knowledge of Internet network technologies (DNS, Firewall, SSH, HTTP)
- Hands-on experience with system installation, administration, commissioning and troubleshooting

What You'll Do
- Participate in the implementation, documentation, deployment, and commissioning of small- and large-scale IP networks supporting broadcast infrastructures
- Provide remote and onsite technical support to customers worldwide, ensuring timely resolution of operational issues and maintaining high levels of customer satisfaction
- Troubleshoot, diagnose, and replicate reported issues through triage, research, testing, and system re-creation to identify root causes
- Recommend and communicate technical solutions, maintenance procedures, firmware upgrades, and best pra

📌 Field Service Engineer India (Bengaluru)
🏢 Evertz Microsystems
📍 Bengaluru

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