*Apply only if you have excellent English communication skills and are from Gujarat as this role requires you to interact with the US customers/clients. Thank you. *

Company: PeopleTree Knowledge Services Pvt LtdWebsite: https://people-tree.com/Position: Customer Support ExecutiveNo. of positions: 4Qualification: Any Graduate/ Post-Graduate (Preferably throughout English-Medium)Experience: 1 to 5 yearsLocation: Navrangpura, Ahmedabad - Work from Office.Work Time: Night Shift (8:30 PM to 6:30 AM IST)Work Day / Hours: 5 days week - 45 hours a week Role type: Permanent/Full time

About Role:We are hiring a Customer Support Executive to manage customer queries and complaints through Voice Calls and Emails using different portals. Good verbal and written communication skills are requisite

Must Have:
- Excellent English communication skills - Both verbal and written
- Willing to work in US shift
- Looking for long-term association therefore must be ready for 18 months of commitment period with the company

Initial training of 3-4months will be Compulsory Work From Office. Then Hybrid





Responsibilities:
- Maintaining a positive, empathetic and skilled attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through Voice Calls/Email.
- Communicating and coordinating with colleagues as necessary.
- Acknowledging and resolving customer complaints.
- Knowing the workflow inside and out so that you can answer questions.
- Processing orders, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Ensure customer satisfaction and provide professional customer support.

Personality Attributes:
- Self-motivated worker, that can complete tasks under minimal supervision
- Team Player
- Should have good logical skills and attention to detail.

Why Us? - Glad you asked Here is why PeopleTree is an employer of choice:
- Hybrid Working Models
- Paid Leaves
- Gratuit

📌 Customer Support Executive (Ahmedabad)
🏢 People Tree
📍 Ahmedabad