Meet the Team
The GTM IT Team builds and operates the systems behind Cisco's end-to-end customer lifecycle. We own Salesforce DevOps administration and release management, governance, AI automation, and security at scale.
Cisco is transforming its platforms toward AI-native development. You'll join the Engineering Excellence team and drive delivery across CRM. You'll collaborate daily with Salesforce, Copado, GitHub, and security teams to maintain code quality and third-party software compliance — while pushing the boundaries of what AI automation can do for platform governance.
Your Impact
We're hiring an engineer who can combine deep Salesforce DevOps expertise with modern AI practices to accelerate how we build, test, and deploy.
- Coordinate Salesforce release activities and end-to-end deployment planning with multi-functional teams.
- Support release activities and ensure change management process is adhered to.
- Partner with architects and engineering teams to solve deployment and release problems using Salesforce Platform, Github, Copado and similar tools,
autonomous agents, LLM/SLMs, and modern application architectures.
- Own and optimize Copado CI/CD pipelines end-to-end — including static analysis (SonarQube, Qwiet, PMD), automated testing, and workplace management across dev, staging, and production.
- Implement deployment standards: redundant pipelines, rollback strategies, and governance controls aligned to org-wide security and compliance requirements.
- Define and document requirements, manage progress on Jira, and identify risks or gaps with proposed solutions while owning configuration changes and communication for CICD initiatives.
- Build AI-driven DevOps solutions: co-pilots, autonomous agents, intelligent workflows, and generative AI experiences.
- Collaborate with engineers for delivering complex implementations, improving code quality, and troubleshooting defects of CICD features.
- Embed engineering excellence practices — code review,
📌 Software Engineer (Kolkata)
🏢 Cisco
📍 Kolkata