Description
ABOUT US
As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable.
Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.
TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

A DAY IN A LIFE
At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.
Your day will be diverse, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.
How we work matters as much as what we achieve.



Doing the basics right, every time, sets us up for success.
Most of your time will be spent driving impact through:
- Manage and resolve support tickets across multiple products in a 24/7 rotating schedule.
- Troubleshoot issues, provide solutions, and escalate cases when necessary.
- Communicate effectively with both internal and external stakeholders, ensuring clear and professional interactions.
- Efficiently prioritize and multitask, balancing ticket resolution with side projects.

REQUIREMENTS
These are minimum-requirement skills and a ‘must-have’ for the role:
- Google Sheets, Excel, and other Google productivity tools for reporting and data management.
- Strong troubleshooting and problem-solving skills
- Familiarity with SaaS platforms and cloud-based tools
- Experience with CRM/helpdesk platforms
- Ability to analyze logs, reports, and system data for issue investigation

At Teleport, we’

📌 Product Specialist II (Gurugram)
🏢 Teleport
📍 Gurugram