Description
Position Title: Assistant Manager, HR Services Systems, APEC

Grade: MRC 6

Reports to: Senior Manager, HR Services, South Asia with dual reporting to Director, HR Services, APEC excluding South Asia

Location: Mumbai

Job Summary

The Assistant Manager, HR Services Systems, APEC is responsible for supporting the effective operation, governance and continuous improvement of HR systems and associate data processes across the region. The role ensures that HR platforms, reporting processes and data controls are accurate, reliable and aligned to business, statutory and compliance requirements. Working closely with HR, Payroll, Finance, Technology, external vendors and government agencies, the role provides practical operational support, resolves system and data issues, coordinates recurring submissions and helps strengthen consistency, audit readiness and process efficiency across APEC markets.

Key Responsibilities
- Manage the operational governance of regional HR platforms, including HRMS/mHUB and related systems.
- Maintain data integrity,



accuracy and audit readiness through controls, reconciliations and regular reviews.
- Develop recurring reports, dashboards and workforce analytics for HR Business Partners and leadership.
- Coordinate scheduled data submissions and audits involving systems such as Mercer Flex Wallet, mHUB, BIPO and Position Management Tool (PMT).
- Support statutory, regulatory and company reporting requirements across the region.
- Identify and implement opportunities for workflow automation, process standardization and system enhancement.
- Document system processes, controls, ownership and user guidance.
- Partner with HR, Payroll, Finance, Technology and external vendors to resolve system and data issues.
- Support user testing, implementation, training and change management for system enhancements.
- Manage the end-to-end relocation process, including coordination of relocation activities, visa and immigration requirements, assoc

📌 Assistant Manager, HR Services Systems, APEC (Mumbai)
🏢 Marriott Hotels Resorts
📍 Mumbai