AI Site Reliability Engineer (AI SRE)

Senior Associate | 7-10 Years of Experience

Role

AI Site Reliability Engineer (AI SRE)

Level

Senior Associate

Experience

7-10 years

Role Summary

We are seeking an experienced AI Site Reliability Engineer to ensure the reliability, scalability, security, observability, and operational excellence of production AI platforms and AI-enabled applications. The role combines Site Reliability Engineering, DevOps, MLOps, LLMOps, and cloud platform engineering to operate machine learning, Generative AI, Retrieval-Augmented Generation (RAG), and agentic AI workloads at enterprise scale.

As a Senior Associate, you will own production reliability outcomes, lead incident response and problem management, define service-level objectives, automate operational workflows, and partner with AI engineers, platform teams, security teams, product owners, and business stakeholders. You are expected to be hands-on while also guiding junior engineers and influencing engineering standards.

Key Responsibilities

AI Reliability & Production Operations





Own the reliability, availability, performance, and operational readiness of AI/ML, GenAI, RAG, and agentic AI services in production.

Define and manage service-level indicators (SLIs), service-level objectives (SLOs), error budgets, capacity plans, and reliability scorecards.

Monitor end-to-end AI service health, including APIs, inference endpoints, model behavior, prompts, retrieval pipelines, vector stores, agent workflows, data dependencies, and user experience.

Lead incident response, triage, stakeholder communication, recovery, root-cause analysis, and corrective and preventive actions for production issues.

Create and maintain runbooks, support procedures, troubleshooting guides, escalation paths, and disaster recovery practices.

Observability, Evaluation & AI Quality

Implement metrics, logs, traces, dashboards, alerts, and distributed tracing across cloud infrastructure and AI applicati

📌 AI Site Reliability Engineer (India)
🏢 ElfOnze Technologies
📍 India