02 Oct
|
Clarivate
|
Chennai
We are looking for a Collections Specialist to join our Collections team in Chennai. This is an amazing opportunity to work on multiple products with the business. We have a outstanding skill set in Collections and we would love to speak with you if you have skills in Accounts receivables, Credit control, Collections.
About You – experience, education, skills, and accomplishments
- At least 3 -5 years of relevant work experience with good knowledge of Accounts receivables, collections, Reconciliation of customer’s accounts (debits, credits etc.)
- Bachelors degree in Finance (B.COM, BBA , MBA preferred )
- E Billing portals, Oracle knowledge would be an added advantage.
- Excellent communication skills are essential. (both written and spoken English)
- Works with billing/sales team/various stakeholders to resolve client's disputes and concerns.
- Strong Negotiation and problem-solving abilities.
- Ability to work independently, prioritize tasks and meet deadlines.
It would be great if you also had.
- Minimum 4 years of experience in financial industry
- Education (Should be a graduate or above)
What will you be doing in this role?
- Works with a minimum of direction on collection of overdue debt utilizing telephone calls, e-mails, and mail.
- Provide appropriate support/copy documentation, as requested by clients, or required to support claim for payment.
- Research client queries and provide appropriate responses in a timely manner.
- Account reconciliation to align with client accounts - some research into payments will be required.
- Interact with both internal and external colleagues/customers to facilitate resolution of any issues raised and negotiate to bring payment into line with terms.
- Maintains accurate individual measurement and performance statistics.
- Produce reports relating to debt analysis as required.
- Should have the ability to handle a portfolio of at least 400 clients.
About the Team
The team consist of 11 people from India region workin
📌 Collections Specialist (Chennai)
🏢 Clarivate
📍 Chennai