About R1 RCM
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physicians.
Key Responsibilities-
Operations & Service Delivery:
Own day-to-day facility operations across multiple sites — housekeeping, pantry, electro-mechanical and technical services, helpdesk, front desk, mailroom, parking and event support.
Own asset lifecycle management,
preventive and predictive maintenance, AMC governance, facility condition audits and uptime of critical infrastructure.
Manage employee transport operations across shifts — routing efficiency, on-time performance, cost per trip, vehicle compliance and employee safety (including night-shift safety protocols).
Own cafeteria and food services operations — vendor performance, hygiene and food safety audits, menu governance, pricing and employee feedback loops.
Run the IFM partner relationship operationally: daily/weekly reviews, SLA tracking, manpower governance, escalation resolution and performance improvement plans.
Compliance Execution:
Execute contract labour compliance in close collaboration with Legal and HR and ensure regular compliance sign-off/ certification.
Own SEZ compliance operations: asset movement in/out, gate passes, documentation and interface with SEZ authorities and the Customs/Development Commi
📌 Associate Director (Noida)
🏢 R1
📍 Noida