Advanced Process Control Engineer - ProcessExpert

People behind the solutions
At Fuller Technologies we know that building a strong team starts with creating opportunities for growth. For over a century, we’ve supported the people behind the solutions, fostering a culture where hard work is valued, learning is encouraged, and teamwork drives success.
Here, you’ll find the tools and support to develop your skills and take your career further. Join us and become part of a company that values your contributions and is committed to helping you succeed—every step of the way.

About the role
You will be part of our 24x7 Remote Support Center Team to remotely monitor, support and improve Advanced Process Control optimization systems in Mining and Cement around the world. They will also be expected to travel to local sites to do the same.

Your Responsibilities :
- To ensure timely response to customer issues (Tickets / Incidents) with proper resolution in short timeline.




- Maintain professional customer relationship and providing remote support to maintain the healthiness of ECS/ProcessExpert® APC Toolbox.
- Fine tuning of controllers in MPC/Fuzzy/PID and implementing cutting-edge technical ideas with process knowledge to improve plant productivity.
- Responsible for Domestic and Global Preventive Maintenance visits, Emergency visits & Onsite Training / Commissioning, per-diem visits.
- Responsible for tracking, managing incidents in CRM & knowledge sharing with team members.
- Responsible for Remote adhoc support, Remote maintenance, Sales leads generation etc.,
- Work in Shifts is must (Incl. Night shifts)
- Passionate to support customers 24x7.
- Should be a team player.

You bring
- BE / Diploma (Chemical /Electrical / Electronics / Instrumentation)
- 3 or more years of experience in related field, Advanced Process Control, Cement or Mining Process Optimization/Industry, Automation and Controls.
- Knowledge in Advanced Process Control tools like MPC, Neural networks, Fu

📌 Advanced Process Control Engineer (Chennai)
🏢 Fuller Technologies Cement India
📍 Chennai