How you can make an impact
- In this role, you support the smooth and compliant operation of Eppendorf’s pipette service and calibration activities. You ensure that received pipettes are accurately recorded, physically inspected, decontaminated, processed for calibration and prepared for return to customers in accordance with established procedures.
- You register incoming pipettes in the E365 system, ensuring that customer, instrument and service information is entered accurately and on time. You verify the physical condition of each pipette and cross-check the instrument serial number against the Pipette Service Request Form (PSRF) before the service process begins.
- You carry out or coordinate the required decontamination activities for received pipettes, following applicable safety, quality and laboratory procedures. You ensure that instruments are handled carefully and that the required service documentation is complete and traceable throughout the process.




- You support the calibration workflow by coordinating the generation of calibration reports and checking that the relevant documentation is available and accurate. Following successful calibration, you apply the calibration sticker to the pipette in accordance with company procedures and ensure that the instrument is correctly identified for release or dispatch.
- You provide administrative support to service technicians by preparing and printing reports, organizing service-related documents and assisting with other activities required for the effective completion of customer service orders. You help maintain an orderly, responsive and well-documented service environment.
- You prepare delivery challans and other dispatch documentation for completed pipette service orders. You coordinate with the relevant internal teams to support accurate and timely dispatch, ensuring that the correct pipettes, reports and documents are sent to the customer.
- You maintain accurate records, highlight discrepancies and esc

📌 Apprentice - Service Engineer (Chennai)
🏢 Eppendorf India
📍 Chennai