Description
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
How will you make an impact in this role?
The Credit Risk Team helps enable profitable business growth by managing credit risk and maintaining portfolio resiliency within established risk appetite. You will work in a highly dynamic and exciting environment, with the chance to shape credit-risk analytics and apply emerging capabilities such as Generative AI and Agentic AI to improve risk identification, portfolio monitoring, and analytical processes. The role will involve collaborating with teams across Risk, AI/ML,



Technology, and the Business to develop insights and implement scalable solutions. To succeed in this role, you will need a strong blend of analytical and technical skills, innovative thinking, problem-solving ability, and relationship-building skills.

Responsibilities
- Identify and develop GenAI and Agentic AI use cases for credit-risk analytics and processes, including analysis of structured and unstructured information, automated research, identification of risk drivers, and generation of actionable portfolio insights.
- Partner with AI/ML and Technology teams to prototype, test, and implement GenAI- and Agentic-AI-enabled solutions, translating credit-risk business problems into analytical requirements, assessing impact, conducting UAT, and supporting implementation.
- Drive automation and productivity improvements across credit-risk analytics processes by applying GenAI and Agentic AI to

📌 Senior Manager- Risk Management (Gurugram)
🏢 American Express
📍 Gurugram