As a Senior Product Manager on the Lifecycle Experiences team, you will own the product vision and execution roadmap for our Progression Intelligence charter. This charter sits at the intersection of machine learning, real-time decisioning, and customer lifecycle strategy - and is responsible for determining which customers to engage, with what action, at what moment, and through which channel.

You will lead the technical integration of our rewards optimization, causal measurement, and action intelligence systems onto a unified agentic orchestration platform - enabling faster experimentation, more personalized interventions, and greater operational efficiency across all our emerging locales.

This is a deeply technical role that requires equal comfort with ML systems, API architecture, and product strategy. You will work closely with applied scientists, software engineers, and marketing stakeholders to ship systems that directly delight millions of customers.

Key job responsibilities
- Own the multi-year product roadmap for Progression Intelligence,



including the phased migration of core ML models and decisioning systems onto a unified orchestration platform
- Define technical requirements and integration specifications for connecting rewards optimization, propensity modeling, causal incrementality measurement, and promotion configuration systems into a cohesive, real-time decisioning layer
- Partner with applied scientists to translate model outputs into actionable product features - including reward denomination optimization, next-best-action recommendations, and personalized campaign triggers
- Drive quarterly planning and prioritization across a portfolio of integrations, balancing technical debt, engineering capacity, and business impact
- Define and own success metrics for the Progression Intelligence platform - including model coverage, decisioning latency, incremental lift, and customer settlement outcomes
- Write product requirement documents and particip

📌 Sr. Product Manager, Progression Intelligence (Bengaluru)
🏢 Amazon
📍 Bengaluru