Key Result Areas / Accountabilities
Supporting Actions
Reporting and Reconciliations
- Ensure sharing of MIS and reports with business, finance, risk, HR & other stakeholders for all lines of businesses across operations on a periodic basis.
- Manage appropriate internal checks & controls to maintain accuracy of data being shared with various stakeholders.
- Review tracking of open entries provided by Accounts team by liaising with the banks to identify customers and intimate Operations team to pass the entries.
- Ensure reconciliation of reports of Operations function with financials on a periodic basis along with GL proofing and Liaise with Compliance team for facilitating RBI Audit data requirements.
- Ensuring transactions in TDS GLs (receivable and control GL’s) are reconciled on a monthly basis
- Reviewing the TDS refund process.

Implementation of CAATs
- Evaluate & implement Computer Assisted Audit Techniques as & when needed to ensure a 100% check on transaction processing across all units in Operations function.




- Define & institute control reports which will throw up anomalies in patterns, deviations in processing logics, etc. & can be corrected with minimum lag time.
- Engage with all functions while setting up new products, processes, to build suitable controls & reporting mechanisms of inherent risks identified & accepted by management, which will aid timely corrective action.
- Build & create CAAT logic as & when needed for the Operations function on an on-going basis.

Building Datawarehouse fast-tracking Automation Index
- Collaborate with BIU to achieve maximum reports through datawarehouse & strengthen the reporting logic.
- Work with Change Management & line operation teams to rapid-track the Automation Index of the Operations function.
- Institute a mechanism to continuously identify improvement opportunities in existing reports & strengthen the same to rule out any possibilities of errors and omissions.

Building a Culture of Continuous Improvem

📌 Vertical Manager (Thane)
🏢 Financial services
📍 Thane