Amazon is a quick paced, dynamic company with an ambition to be the world's most customer centric company in the world. Within Amazon India, Amazon's Payments team supports hundreds of millions of customers and millions of merchants in their payment needs by providing the most trusted, convenient and rewarding payment experience. We aspire to make Digital Payments accessible to every Indian. The Transaction Settlement Unit (TSU), part of the Payments team, Manages payment reconciliation for Amazon India’s Escrow and nodal accounts. This role sits at the intersection of technology, operations, and finance. The responsibilities include:

• Ensuring transactions in the PPI Escrow and Nodal accounts are compliant with regulatory guidelines
• Managing end-to-end reconciliation to identify discrepancies, establish root causes, and drive resolution through cross-functional stakeholder coordination
• Forecasting cash requirements, monitoring fund sufficiency in escrow accounts, and coordinating with Treasury, Finance, and business teams to ensure uninterrupted fund availability




• Front-ending regulatory and statutory audits for escrow accounts and reporting to the regulator
• Preparing leadership updates and writing business requirement documents (BRDs) to define and drive automation and process improvement initiatives
• Conducting UAT and providing launch support to ensure business readiness for new system deployments

Key job responsibilities
-Manage the planning, execution, and delivery of reconciliation programs, ensuring timely resolution of financial discrepancies and compliance with established processes of Nodal and Escrow accounts
-Conduct deep dives into transaction data and financial metrics to identify anomalies, root causes, and opportunities for process improvements
-Monthly substantiation- Daily identification, deep dive, escalation and closure of exceptions by partnering with various world-wide teams
-Collaborate with cross-functional stakeholders including f

📌 Program Manager (Bengaluru)
🏢 Amazon
📍 Bengaluru