02 Oct
|
Mercedes Benz Research and Development India
|
Bengaluru
02 Oct
Mercedes Benz Research and Development India
Bengaluru
About MBRDI:
Mercedes-Benz Research and Development India (MBRDI), headquartered in Bengaluru with a satellite office in Pune, is the largest R&D; center for Mercedes-Benz Group AG outside of Germany. Our mission is to drive innovation and excellence in automotive engineering, digitalization, and sustainable mobility solutions, shaping the future of mobility.
Role Overview
Hands-on Salesforce Marketing Cloud and Data Cloud developer delivering integrations, segmentation, activation, and reporting for end-to-end campaigns; 5–7 years’ experience required, automotive industry exposure is a plus.
Responsibilities
- Build multi-channel journeys using Journey Builder, Email Studio, CloudPages, and triggered sends to support lifecycle campaigns and personalization at scale.
- Develop and maintain integrations across Data Cloud, Marketing Cloud, Salesforce core, and external systems using REST/SOAP APIs, events, and secure file automations.
- Configure Data Cloud data streams, identity resolution, calculated insights, segmentation, and activation to Marketing Cloud and paid media endpoints.
- Implement AMPscript/SSJS personalization with robust subscriber key and Data Extension schemas for accurate targeting and segmentation.
- Orchestrate Automation Studio schedules, SQL activities, and data hygiene to meet freshness SLAs and ensure campaign readiness.
- Enforce consent and preference management, privacy compliance, and data quality controls aligned to platform governance.
- Produce campaign reporting via Data Views, SQL extracts, and Marketing Cloud Intelligence dashboards with attribution-aligned KPIs.
- Monitor deliverability, domain/IP alignment, suppression strategy, and sender reputation; implement iterative improvements for inbox placement.
- Troubleshoot incidents, perform root-cause analysis, and optimize performance and cost across activation and messaging workloads.
Experience
- 5–7 years of hands-on Salesforce Marketing Cloud development with Journey Builder, E
📌 Salesforce Marketing and Data cloud (Bengaluru)
🏢 Mercedes Benz Research and Development India
📍 Bengaluru