Role: ServiceNow with GRC

Band: Con and Sr Con and Manager

Con/Sr Con - PAN INDIA

Manager - Mumbai

We are seeking an experienced ServiceNow GRC / Integrated Risk Management (IRM) Developer with 3-10 years of hands-on experience implementing, configuring, and supporting ServiceNow GRC solutions. The ideal candidate will have robust expertise in Risk Management, Policy & Compliance, Issue Management, and Vendor Risk, along with experience in workflow automation, integrations, and enterprise compliance initiatives.

Key Responsibilities:
- Gather, analyze, and translate business and compliance requirements into ServiceNow GRC/IRM solutions
- Configure, customize, and enhance ServiceNow GRC modules, including:
- Risk Management
- Policy and Compliance Management
- Issue Management
- Vendor / Third‑Party Risk Management
- Audit Management (as applicable)
- Configure risk statements, risk registers, controls, assertions, indicators, and scoring methodologies
- Design and configure control assessments, risk assessments, issue remediation workflows, and exception management




- Develop workflows and automation using Flow Designer for:
- Risk and control assessments
- Issue identification, remediation, and closure
- Policy acknowledgments and compliance attestations
- Configure and maintain policy lifecycle management, including policy creation, review, approval, and attestation
- Integrate ServiceNow GRC with ITSM, ITOM, HR, and third‑party systems using REST APIs
- Configure dashboards, reports, and KPIs for risk posture, compliance status, and executive visibility
- Support L2/L3 production issues, including workflow failures, data inconsistencies, access issues, and performance concerns
- Assist in instance upgrades, update set migrations, UAT, and release deployments
- Develop and maintain technical documentation, compliance runbooks, and design artifacts
- Ensure solutions align with regulatory frameworks (ISO, SOC, SOX, GDPR, HIPAA, etc.) and enterprise governance s

📌 ServiceNow GRC (Mumbai)
🏢 Trigent Software
📍 Mumbai