Technical Account Manager

Location: Hybrid - Mumbai

Position Summary:

Bentley Systems seeks a dynamic Technical Account Manager (TAM) to collaborate closely with the Account Manager (AM) in driving goals through effectively managing the technical relationship and strategy for Bentley's most strategic accounts. As a global leader in infrastructure software, Bentley Systems provides cutting-edge solutions that empower users in infrastructure projects.

The TAM defines the technical account strategy by combining the appropriate sales methodology, deep industry, and technical background to align with sales initiatives while advocating for the customer within Bentley by partnering with sales, product, user success, consulting, and marketing to provide a clear understanding of the customer's setting, challenges, and requirements. The TAM fosters long-term partnerships and expansion with customers and net new customer acquisition within each customer's ecosystem. The TAM aligns the customer's business projects and technical goals with Bentley's vision, mission, and strategy.





Responsibilities:
- Work closely with Account Managers and users to develop technical account strategies and compelling value propositions.​
- Collaborate with Account Managers to run discovery sessions, identify user value, gather requirements, and with support for Solution Engineering colleagues, propose tailored infrastructure software solutions.​
- Document the technical roadmap for the account plan and contribute to account reviews.​
- Cultivate strong relationships with key technical stakeholders within assigned account(s), fostering trust as a go-to subject matter expert resource with credibility and a positive reputation.​
- Collaborate cross-functionally with Product Management, Enterprise Success and Marketing to align technical and business requirements, share user insights, identify product enhancement opportunities, new go-to-market solutions and contribute to the continuous improv

📌 Technical Account Manager (India)
🏢 Bentley Systems
📍 India