Role Overview
As Senior Software Engineer you are responsible for ensuring the stability, reliability,
and continuous improvement of Manufacturing and Laboratory Systems for ConvaTec. You will be providing support, maintenance, and enhancements for global systems including Maximo CMMS, Critical Manufacturing MES, Labvantage LIMS, Labelling & Artwork Management Systems and Delmia Apriso MES.

This is to enable efficient production operations and rapid issue resolution. The ideal candidate combines technical troubleshooting skills with a strong understanding of manufacturing processes and a commitment to delivering excellent service to business users.

NOTE: Role will support EU/US timezones. Flexibility in working hours will be expected

Key responsibilities and authority
- Deliver second-line support for key manufacturing and laboratory platforms, addressing incidents, service requests, and user queries in a timely manner.
- Troubleshoot, debug, and resolve system issues, escalating complex problems as needed.
- Perform routine system maintenance, upgrades,



and patches to ensure optimal performance and compliance.
- Collaborate with cross-functional teams (Production, GQO, QA, IT) to analyze and resolve issues.
- Support System Owners with Application Delivery project activities, ensuring project timelines are met.
- Document support activities, solutions, and system modifications for traceability reporting and compliance.
- Participate in root cause analysis and implement corrective/preventive actions for recurring issues.
- Develop or configure new or updated system functionalities.
- Write clean, productive, and maintainable code for systems when required, adhering to best practices and coding standards.
- Provide training and support to users and support teams, promoting best practices and system adoption.
- Stay updated on the latest vendor software developments and recommend improvements and upgrades.
- Contribute to the testing and deployment of new system fun

📌 Senior Software Engineer (Hyderabad)
🏢 Convatec
📍 Hyderabad