Job description
Program Manager – Client Engagement, Learning Services | Onsite - Noida, India | Open to India-based candidates only

Position Type: Full-time employee
Location: Onsite - Noida, India

Abut the Role
Our team is looking for a Program Manager to own the overall health of a major client engagement, tracking every commitment across service areas while leading the client through a structured organizational transformation. This is a dual-facing role connecting our delivery teams with client leadership.

What you'll do
- Maintain a single consolidated register of actions, decisions, and commitments across the engagement, chasing items to closure
- Oversee implementation of the engagement's operating model across governance, administration, design, and capability partnering
- Lead the client's organizational transformation and change management agenda, including stakeholder readiness, communications, and adoption tracking
- Act as the day-to-day bridge between the delivery team and client stakeholders, resolving issues that span both organizations




- Maintain the engagement-level risk and issue register and produce consolidated health reporting for governance forums
- Coordinate across service areas to identify and unblock hand-offs before they affect delivery

Job requirements
What you bring
- 8+ years in program management, engagement management, or business change delivery, ideally in an outsourced or managed-services workplace
- Hands-on experience leading organizational transformation or change management programs for a client, including stakeholder readiness and adoption tracking, not just methodology familiarity
- Proven track record tracking delivery commitments to closure across multiple workstreams and organizations
- Experience supporting a client's organizational restructuring or operating model implementation
- Strong grounding in program and change management methodologies (Waterfall, Agile, Hybrid)
- Excellent executive reporting skills, able

📌 Program Manager – Client Engagement, Learning Services | Onsite (Noida)
🏢 Infopro Learning
📍 Noida