Skill: SAP S/4HANA EWM - L2 AMS Consultant
Location: Pune
Experience: 4–7 years
Employment Type: Full time
Role Overview:
We are looking for an SAP S/4HANA Extended Warehouse Management (EWM) L2 AMS Consultant to provide functional application support for warehouse operations. The role involves incident and service-request handling, issue analysis, configuration support, coordination with L3/technical teams, testing, documentation, and continuous improvement of SAP EWM processes.
Key Responsibilities:
- Provide L2 AMS support for SAP S/4HANA EWM incidents, service requests, changes, and user queries within agreed SLAs.
- Analyze, troubleshoot, and resolve functional issues related to warehouse operations; escalate complex defects to L3 teams where necessary.
- Monitor tickets, prioritize critical business issues, provide timely updates, and ensure closure with proper resolution documentation.
- Support end-to-end EWM warehouse processes, including:
- Inbound delivery processing
- Goods receipt and putaway
- Warehouse task and warehouse order management
- Stock removal,
picking, packing, staging, and goods issue
- Outbound delivery processing
- Physical inventory and cycle counting
- Stock types, stock transfers, posting changes, and scrapping
- Handling units (HU), batch-managed stock, and serial number processes
- Support warehouse structure configuration and master data, including warehouse number, storage types, storage sections, activity areas, work centers, doors, staging areas, and process-oriented storage control.
- Assist in configuring and supporting putaway, picking, replenishment, slotting, rearrangement, and exception handling processes.
- Coordinate with SAP MM, SD, PP, QM, TM, and ABAP teams to resolve integration-related issues.
- Support EWM integration with S/4HANA ERP processes, including deliveries, inventory postings, production supply, and goods movements.
- Perform initial analysis of EWM queues, IDocs, warehouse monitor errors, delivery inc
📌 EWM - Consultant (Pune)
🏢 NTT Data
📍 Pune